W. Edwards Deming
Measuring social impact has three key elements: philosophy, analysing impact and evidence-based valuation and story telling
What we should measure and how we should define success. The approach taken typically bases society’s ‘interests’ on some concept of welfare or wellbeing as defined by the impact strategy.
The task of empirically testing whether there’s been an impact. This can cover a broad range of fields borrowing from statistics and econometrics as well as from qualitative disciplines.
- Programme reviews should be a key feature of the learning culture of any organisation that is
alive to an ever-changing complex world
- Results based monitoring creates an opportunity to affirm, to strengthen and to redirect if necessary
- And it also provides data for purposes of accountability and reporting to stakeholders, funders and donors
Summative programme assessment
- Impact assessment involves understanding the nature of the changes that have taken place and a determination of the significance of these changes
- The questions that guide this process are; What has changed? For whom? Will it last? In what
ways did we contribute to these changes?
- And ultimately, what real impact did we have – how much is our intervention or action in society’s interests?
Beyond accountability and transparency, we believe in the opportunity to use your story for greater impact.
Given the growing attention on storytelling both in the business and development world, we have a strong bias toward story as a way of reporting on progress. We use this data to illuminate our partners impact journeys, to highlight learning, to tell the story of successes and failures, and importantly to show the learning and opportunities that have come out of the path travelled thus far.
TELLING YOUR STORY IN DIFFERENT WAYS, TO DIFFERENT AUDIENCES
We understand the importance of amplifying your impact story for maximum advantage and can help you create inspiring management reports, presentations, dashboards, case studies, newsletters, social media blogs and short impact photo narratives or films.
Before we start any story telling project, we work closely with you, our client, to determine your key objectives in order to best design the appropriate format and platform for your impact story-telling.
YOUR IMPACT STORY COUNTS
For you: what matters to your organisation, how can you learn from what you do?
For donors, government, public: transparent reporting builds trust and helps you tell people about what you are doing and raise awareness about the core issues or challenges you address.
For your beneficiaries and clients: can understand and make input to what you do and so help you learn and be more impactful.
For your sector: builds the story across organisations, facilitates input to policy and planning as well as thought leadership.